Find answers about joining Quayside, booking sessions, what to wear, memberships, SEN support, parties, holiday club and more.
Starting something new can bring lots of little questions. What should they wear? Do they need experience? How do payments work? Is there a waiting list? Can I ask about SEN support?
This page gathers the most common questions families ask before joining or booking at Quayside.
If you cannot find the answer you need, contact us and we will help point you in the right direction.
There are no silly questions. Only tiny question-gremlins waiting to be answered.
Choose the area you need, or scroll through the full FAQ below.
Start by completing the Join Quayside form or contacting us. Tell us your child’s age, the activity they are interested in and any preferred days or times. We will then help guide you towards a suitable class or session.
Trial opportunities depend on the session, space and time of year. Some one-off trial sessions may be advertised separately, especially for pre-school classes. Contact us and we can advise what is currently available.
Some popular classes may have waiting lists. The best thing to do is complete the join form or contact us with your child’s age, activity choice and preferred days, then we can advise on availability.
No. Many children start with no previous experience. Our classes are designed to help children build confidence, skills and strength safely over time.
Quayside offers Early Years sessions, Gymnastics, Trampolining, Parkour, Ninja / Wall Traversing, SEN Sessions, Home Education, Family Fun, Holiday Club, Birthday Parties and Team Quayside pathways.
The Timetable & Prices page is the best place to see current class times, session days and price information.
If your child is very young, start with Little Explorers. For weekly skills classes, look at Active Adventurers. For SEN, Home Education or Family Fun, look at Supportive Journeys. If you are still unsure, contact us and we can help.
This depends on the session. Some Early Years sessions are parent-assisted, while other classes are independent. Parents may be able to watch from designated areas such as the café where appropriate.
Many regular classes and daytime sessions are term time only. During school holidays, we often run Holiday Club, workshops and special events. Check the Calendar & Key Dates page for updates.
Prices vary depending on the activity, session length and whether fees are paid monthly, termly or per session. Please check the Timetable & Prices page for the current guide.
Yes, regular participants need Quayside membership. Membership is renewed annually and helps support club administration and participation.
British Gymnastics membership and insurance is required where applicable. We will let you know what is needed when your child joins.
Most regular class fees are paid monthly. Pre-school sessions are usually paid termly. One-off events, Family Fun, Holiday Club and parties may have separate booking or payment arrangements.
We are unable to offer refunds or make-up sessions for sessions missed due to holidays, illness or other personal reasons.
In the case of a long-term injury or medical condition that prevents attendance, management may, at its discretion, agree to suspend your membership payments until your child is able to return.
The Club operates throughout the year, closing only during the Christmas period and on Bank Holidays. Our fees are calculated to reflect these planned closures, and we remain open during all other school holidays.
If we have to cancel a session due to adverse weather or other circumstances beyond our reasonable control, we will notify families via our website, email and social media.
If your child misses a scheduled session because of such a closure, we will offer a make-up session of the same duration, subject to availability. Refunds are not available for sessions cancelled due to adverse weather or other circumstances beyond the Club’s control.
Children should wear comfortable sports clothing that allows them to move safely, such as leggings, joggers, shorts and a T-shirt. Long hair should be tied back.
Please avoid denim, belts, zips, buttons, toggles, buckles, studs, watches, long earrings, necklaces, bangles or loose jewellery. Anything that could catch on equipment should be removed.
Socks are useful for many sessions. For some activities, coaches may give specific guidance depending on the equipment being used.
Yes, please send your child with a named water bottle, especially during warm weather or longer sessions.
Yes. Quayside offers SEN sessions designed to be supportive, flexible and welcoming. These sessions give children space to move, pause, explore and build confidence at their own pace.
Contact Quayside and tell us a little about your child, including anything that helps them feel safe, confident and supported. Sandra leads our SEN, Home Education and supportive sessions.
Helen Moore is the Welfare Officer for Quayside. If your enquiry relates to welfare, safeguarding or a concern, please contact the team and ask for the Welfare Officer.
Yes. Please tell us anything important that may help us support your child safely, including medical information, SEN needs, confidence worries, sensory needs or anything else that would be useful for coaches to know.
Holiday Club places are booked through Bookwhen. You can also visit the Holiday Club page to see dates, package options and details.
Happy Healthy Holidays Somerset provides funded holiday club places for eligible children on selected dates. Please check the HHH page for the latest information.
Visit the Birthday Parties page to see package information, optional add-ons and how to enquire about availability.
Special events, workshops, trial sessions and one-off activities are listed on the Events & Workshops page and Calendar & Key Dates page.
Quayside Trampoline & Gymnastics Club is based at The Luxon Centre, Unit 2 East Quay, Bridgwater, TA6 4DB.
You can email Quayside at quaysidetgc@gmail.com or call the office on 01278 458060.
Telephone enquiries are Monday to Friday, 12.30pm to 3.30pm.
Please include your child’s age, the activity or session you are interested in, preferred days or times, and anything helpful about your child’s needs, confidence or experience.
Check the Calendar & Key Dates page, Quayside emails, website updates and social media for closures, weather changes or session updates.
The Find Your Adventure page groups Quayside sessions into simple routes, so families can find the right starting point.
These pages are the best next step if you are ready to explore.
Contact Quayside and we’ll help you find the right answer, class, session or next step.